Felice Gourmet Foods LLP (“us”, “we”, or “our”) operates www.felicepasticceria.com (the “Site”). This page informs you of our policies regarding the collection, use
and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and
improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
2.1 Information and communications
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or
identify you. Personally identifiable information may include, but is not limited to your name (‘Personal Information’).
By submitting information on www.felicepasticceria.com, you agree to opt in for use of your ‘personal information’ to provide advertising
promotion and customer support services through SMS, Email, Alerts, Notifications, IVR, Auto Dialer, Tele-Calling , etc and may be
used to customize measure and improve our content and services based on your communication preference. We require this
information to provide you with a safe, smooth, efficient and customized service and experience.
All the images used on the website are for representation purpose only. We will not sell, distribute or lease your personal information
to third parties unless we have your permission or are required by law to do so.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should
note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of
any information which you provide whilst visiting such sites.
Further, you are also at liberty to unsubscribe the above mentioned communication by writing an email to or by clicking
unsubscribe in the said communication received by you.
2.2 Pricing information
While we strives to provide accurate pricing information, pricing or typographical errors may occur. In the event that a product
and/or service is mispriced we may, at our discretion, either contact you for instructions or cancel your order and notify you of such
We strive to provide you with the best prices possible on www.felicepasticceria.com . However, sometimes a price online may not match the price
in a store. In our effort to be the lowest price provider in your particular geographic region, store pricing will sometimes differ from
online prices. Prices and availability are subject to change without notice.
2.3 Debit/credit card details
You agree, understand and confirm the submission of details provided to the approved payment gateway by you for availing of
products and/or services on www.felicepasticceria.com. You will be liable to provide correct and accurate information and you shall not use the
credit/debit card which is not lawfully owned by you, i.e. in a credit/debit card transaction, you must use your own credit card.
Further, the said information will not be utilized and shared by us with any of the third parties unless required for fraud verifications
or by law, regulation or court order. We will not be liable for any credit/debit card fraud. The liability for use of a card fraudulently will
be on you and the onus to ‘prove otherwise’ shall be exclusively on you.
Further, we shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of
authorization for any transaction, on account of you/cardholder having exceeded the preset limit mutually agreed us with our
acquiring bank from time to time.
Fraudulent /Declined Transactions:- We reserve the right to recover the cost of goods, delivery charges, collection charges, pilferage
charges and lawyers fees from persons using the site fraudulently. We reserve the right to initiate legal proceedings against such
persons for fraudulent use of the site and any other unlawful acts or acts or omissions in breach of these terms and conditions.
2.4 Log data and cookies
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may
include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site
that you visit, the time and date of your visit, the time spent on those pages and other statistics. Like many sites, we use “cookies” to
collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do
not accept cookies, you may not be able to use some portions of our Site.
2.5 Data security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or
method of electronic storage, can be guaranteed as secure. While we strive to use commercially acceptable means to protect your
Personal Information, we cannot guarantee its absolute security
2.7 Grievance officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance
Officer are provided below:
Name: Prasad Kapre Address: Bungalow #C4, Bhujbal Township, Near Ekalavya College, Kothrud, Pune Email: Prasad.Kapre@gmail.com
2.8 Contact us